IT Officer Full Time

Our client is seeking a proactive and technically skilled IT Officer to take ownership of its internal IT operations across multiple sites. This hands-on role offers the opportunity to manage infrastructure, Microsoft 365, cybersecurity, end-user support, and technology initiatives while driving innovation through AI and automation.

Key Responsibilities
• Manage IT hardware procurement and maintain the company asset register.
• Support and administer network infrastructure, servers, firewalls, VPNs, and connectivity.
• Administer Microsoft 365, Exchange Online, Entra ID (Azure AD), SharePoint, Teams, OneDrive, licensing, and cloud backup solutions.
• Provide first- and second-line technical support, including user onboarding and offboarding.
• Manage third-party IT vendors, ISPs, software subscriptions, and service level agreements.
• Maintain printers, peripherals, and desktop environments.
• Develop and maintain IT policies, disaster recovery, and business continuity documentation.
• Lead cybersecurity initiatives including endpoint protection, vulnerability management, Microsoft Defender, email security, phishing response, and security awareness.
• Monitor and manage endpoints using RMM platforms such as N-Central.
• Drive AI and automation initiatives, including Microsoft Copilot implementation.

Minimum Requirements
• National Diploma or Bachelor’s Degree in Information Technology, Computer Science, or a related field.
• 3–6 years’ experience in an internal IT Support or IT Officer role.
• Experience supporting multi-site environments.
• Experience managing IT vendors and Internet Service Providers.

Technical Skills
• Microsoft 365 Administration
• Exchange Online
• Microsoft Entra ID (Azure AD)
• SharePoint and Microsoft Teams
• Active Directory and Group Policy
• Windows Server
• TCP/IP Networking, VLANs and Wi-Fi
• Firewall Administration
• Microsoft Defender
• Endpoint Security
• RMM platforms (N-Central or similar)
• Cloud backup solutions
• Remote support tools
• Patch management and vulnerability scanning
Desired Attributes
• Self-motivated and proactive.
• Excellent communication and interpersonal skills.
• Strong organisational and problem-solving abilities.
• High attention to detail and integrity.
• Able to work independently and manage multiple priorities.
• Passion for AI and emerging technologies.

Only shortlisted candidates will be contacted.
Submit your CV to it.jobs@mspstaffing.co.za or call 021 555 0432.
Visit our website for more exciting career opportunities: https://mspstaffingza.co/
Correspondence will only be conducted with short listed candidates. Should you not hear from us within 4 days, please consider your application unsuccessful.